(Don’t do this if it’s misidentifying the occasional good or bad message.) To reset theses settings, open Mail’s Preferences, click the Junk Mail item in the toolbar, and click the Reset button. If you believe that you’ve been teaching Mail what is and isn’t junk and it’s not responding as it should, start by resetting the junk mail settings so you have a fresh start. Can you outline the way to use Mail’s Junk Mail settings?
It occurred to me that maybe I don’t really know what I am doing. I continue to receive Viagra pitches and claims from foreign dignitaries that I’ve won millions of dollars. I can’t get a handle on why my Mail junk filter doesn’t work so well.
A reader who wishes to remain nameless is seeing more junk mail than she cares to.
